The best advice I can give any marketing client is "Know Your Audience." The more you know your audience, the better your messages and content will become. Best Marketing Advice: Know Your ...READ MORE
social listening
How Focusing on Customer Experience Will Transform Your Marketing [PODCAST]
In marketing, your customer is in control. They have so much information at their fingertips, they are making decisions before they see your content. That is why Customer Experience is so very ...READ MORE
The Power of Social Listening to Heighten Customer Experience [PODCAST]
Across the internet and on social media, I have seen many school districts and companies wondering how to hide or delete comments from their audiences. Although I advocate deleting any hate speech or ...READ MORE